my order

Can you cancel order SH-0000673. They haven't shipped and refund me the money.

Thanks
Richard 17.01.2014 22:00

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Answers

hi Richard
first of all, please, for any communication regarding your orders, please always login to your account and send the requests directly form your order! This is much faster and more efficient, as our warehouse will receive the message immediately and can see what order it belongs to. We can for sure cancel your created order, but you were not charged any fees for this order yet, so there is nothing we can refund you!
Tomas 20.01.2014 21:19
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